FREQUENTLY ASkED QUESTIONS
Find answers to frequently asked questions about our products and services.
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Frequently Asked Questions
Find answers to frequently asked questions about our products and services.
About Our Bag Products
Can you provide a design for my bag?
Yes. We have a professional design team with 21 years of industry experience, providing ideal designs and complimentary design consultations tailored to your business needs.
What process do you use to apply my brand logo to the bags I designed?
Your brand identity is the most crucial element of your commercial content. Through professional printing, knitting, and embroidery techniques, 367 Bag Factory enables you to stand out from competitors with premium quality during business activities.
Can my bag design be modified?
Yes. Regarding modifications, whether you wish to change the material, color, printing, or pattern layout, we can modify the bag design and provide you with the revised results within 24 hours, continuing until you are 100% satisfied.
Can you provide custom bag packaging for me?
Yes, we will discuss your packaging during the customization process.
Regarding Production and Logistics
How will you deliver my custom order to me?
We can deliver the bags you designed to your doorstep via sea or air freight through our logistics company.
What is your delivery time?
Generally, the process from order placement to design, production, and delivery is completed within 30 business days.
What is your turnaround time?
The typical turnaround time for bags from order placement to final delivery is 2 to 5 weeks. Of course, this also depends on the quantity you require.
Do you accept urgent orders for design and production?
Yes. If your order is extremely urgent, we will discuss this with you at the time of placing the order. We can provide a turnaround time of 10 to 20 days.
About Our Services
Do you provide samples of the bags I designed?
Yes. We will provide you with free samples before mass production so you can inspect the quality first.
Do you offer free design services?
Yes, we provide complimentary design services for your order and will complete your design within 24 hours.
How is the quality of the bag I ordered guaranteed?
Factory 367 has obtained multiple authoritative certifications, including BSC certification, ISO 9001 management system certification, Disney certification, and SGS certification. These certifications powerfully demonstrate our commitment to quality control, sustainable development, and ethical business practices. They embody our relentless pursuit of excellence and assure our customers and partners that we consistently adhere to industry-leading standards, dedicated to delivering premium luggage products that meet their expectations.
Let our bags start driving yourbusiness growth.
Partner with us to turn your business vision into reality. Whether it’s custom bag design or high-quality manufacturing, our team will guide you every step of the way.